Last updated 08/13/2024
2. U.S. Consumer Privacy Notice
Facts | What does Truvion do with your information? |
Why? | Financial companies choose how they share your personal information. Under federal law, that means personally identifiable information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? | The types of personal information we collect and share depend on theproduct(s) or service(s) you have with us. This information can include:
When you are no longer our customer, we continue to share yourinformation as described in this notice |
How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Truvion,and its family of Companies, chooses to share; and whether you can limit this sharing. |
Reason we can share your personal information | Does Truvion Share? | Can you Limit this Sharing? |
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes — with service providers we use to offer our products and services to you | No | No |
For joint marketing with other financial companies | No | No |
For our affiliates’ everyday business purposes — information about your transactions and experiences | Yes | No |
For our affiliates’ everyday business purposes — information about your creditworthiness | Yes | Yes |
For affiliates to market to you | Yes | Yes |
For nonaffiliates to market to you | Yes | Yes |
For nonaffiliates to market to you ( For accounts and services which are cobranded or endorsed) | No | Yes |
To Limit our Sharing |
Please note: If you are a new customer, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
Questions? | Call 877.778.5887 or go to https://www-stg.truvion.com/legal-overview/privacy-security |
Who We are | |
Who is Providing this Notice? | Truvion Holdings, Truvion dba Truvion Capital dba Truvion Inc., Truvion Insurance Agency, Truvion Tax, Truvion Partners, Truvion Communications, Truvion Technologies, Truvion Sentry, Truvion Investments, Truvion Flow and Truvion Initiatives. |
What we do | ||
How does Truvion protect my personal information? | To protect your personal information from unauthorized access anduse, we use security measures that comply with federal law. Thesemeasures include computer safeguards and secured files and buildings. | |
How does Truvion collect my personal information? | We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. | |
Why can’t I limit all sharing? | Federal law gives you the right to limit some but not all sharing related to:
State laws and individual Truvion companies may give you more rights to limit sharing. See below for more of your rights under each state law. | |
What happens when I limit sharing for an acc for an account I hold jointly with someone else. | Your choices will apply individually unless you tell us otherwise. | |
Definitions | ||
Affiliates | Companies related by common ownership or control. They can befinancial and nonfinancial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint Marketing | A formal agreement between non-affiliated financial companiesthat together market financial products or services to you.
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Other Important Information |
California Residents: We do not sell personal information under California law. Your data is shared only with your consent or as authorized by law. Additional choices for California residents to delete your personal information can be initiated through “Request to Delete Information”. Vermont Residents: We share information only as permitted by Vermont law, including transactions and experiences within our corporate family. Nevada Residents: You have the option to be placed on our internal Do-Not-Call List. Your rights and privacy are of utmost importance to Truvion. For further details and to exercise your rights, kindly refer to the State-Specific Privacy Requirements section. Truvion Holding and/or its subsidiaries. Compliance Department 150 Paularino Avenue, Suite D-290 Costa Mesa.CA 92626 Nevada Law requires the following to be presented to obtain additional information. Office of Attorney General 100 North Carson St. Carson City, NV 89701 Telephone: 775-684-1100 Email: AgInfo@ag.state.nev.us Alaska, Illinois, Maryland, and North Dakota Residents: Truvion will not share any personal / private information to nonaffiliates for the purposes of marketing without your prior consent and authorization. Massachusetts, Mississippi, and New Jersey Residents: Truvion will not share any person / private information share relationships with nonaffiliates for the purposes of marketing without your prior consent and authorization. Exclusive to Insurance Customers residing in AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR, and VA jurisdictions. In this specific context, the term "Data" pertains to customer particulars procured within the realm of insurance transactions. As permitted or mandated by applicable law, we may divulge your Data to state insurance authorities, law enforcement entities, group policy holders for claims assessment, or auditors. Additionally, your Data may be shared with insurance auxiliary firms, which might either retain it or disclose it to other parties. We may also exchange medical Data to ascertain your eligibility for coverage, expedite claims processing, counteract fraudulent activities, or in instances where you've granted explicit permission. To access your Data, kindly address your correspondence to Insurance Operations, Truvion, 150 Paularino Avenue, Suite D-290, Costa Mesa, CA 92626. Ensure to provide your complete name, residence, insurance company, policy number (if applicable), and specify the particular Data you seek. A comprehensive response about the Data we have will be provided. You are entitled to inspect and obtain a copy of the Data (unless subject to privilege) at our premises or request a mailed copy for a nominal fee. If you detect any inaccuracies within the Data, please communicate in writing. We will promptly apprise you of our course of action, and in the event of disagreement, you may submit a counter statement. |